Stop Scam Calls
Unknown and suspicious callers are intercepted before the house phone ever rings, blocking nuisance and scam attempts at the source.
Introducing
Giving families peace of mind, one call at a time.
SafeLine quietly sits between the world and your loved one's home phone. Trusted friends and family get straight through. Unknown callers are screened first—so the people you care about never have to guess who can be trusted.
Designed by carers. Built in the UK.
Key benefits
Keep Existing Number
Your loved one keeps the number they know. They simply use a new SIP handset or a small PSTN adapter to connect to our secure SIP servers—no need to memorise anything new.
Peace of Mind
Family carers get clear visibility of every call, so you always know your relative is safe and never facing a stranger alone.
How It Works
SafeLine decides who gets through—so your loved one doesn't have to.
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Unknown number?
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Trusted?
Your loved one is never asked to judge whether a caller can be trusted. The decision is always made by someone who knows them.
Everything you need
- Existing number transfer
- Trusted callers
- Block nuisance callers
- Multiple carers
- Carer Softphone app
- Call activity
- Temporary trusted callers
- UK support
Built for reliability
- Emergency calls work when internet and power are available
- Secure cloud platform
- GDPR conscious
- No complicated equipment
- Managed remotely
- Ofcom compliant VoIP service
Who It's For
Made for the people we care about, and the families who care for them.
Someone living with…
- Dementia
- Alzheimer's
- Memory loss
- Cognitive impairment
- Anyone vulnerable
Families
- Mum
- Dad
- Grandparents
- Independent relatives
Dashboard Preview
Manage callers, see recent activity, and adjust settings from any device. Everything is designed to be clear, calm, and simple to use.
See all features
Allowlist Protection
Active
Today's Calls
7
Unknown Calls
2
Trusted Contacts
Daughter
Doctor
Neighbour
Recent Activity
Daughter — 12:04
Unknown caller blocked — 11:21
Simple Pricing
No hidden fees. Cancel any time.
SafeLine
£20/month
- SafeLine
- Dashboard
- Call Logs
- Trusted Caller Management
- Email Support
Mobile Forwarding
+£5/month
Carers already answer via a free Softphone SIP app. Add mobile forwarding if you'd rather receive calls without the app.
Add to planQuestions?
Does my loved one need a smartphone?
No smartphone needed for them. They keep their number and use a simple SIP handset or PSTN adapter. Carers use the Softphone app or dashboard.
Can we keep our number?
Yes. Your loved one keeps the same landline number they already know and use.
What happens with 999?
Emergency calls are never blocked and will connect directly. Because SafeLine is a VoIP service, 999 and 112 calls need a working internet connection and power, just like any broadband-based phone service.
Multiple carers?
You can invite as many family members or carers as you need to help screen calls.
Can I answer calls on mobile?
Yes. Carers use the free Softphone SIP app, or you can add mobile forwarding if you'd prefer not to use the app.